Yesterday, I stopped at Ultra Foods tog et in on the great deal on Quaker oat products - and was told that Ultra no longer allows stacking of coupons - meaning, you can NO LONGER use a store and a manufacturer coupon on the same item. I asked when this policy began and was told it has always been their policy, but that cashiers would "allow" customers to stack if they were questioned on why the coupons didn't work.
Needless to say, I left my order and will do my best not to shop there in the future. Even when I pulled out a copy of their coupon policy (that was faxed to me back in March), I was told that's the "old" policy, but when I asked at the customer service counter, I was told they didn't have a copy of the policy on hand and that they didn't give copies of that to customers - it was for store use only.
So, if there are any bargain hunters on their way to Ultra - beware! Aside from their deals on Fisher Peanut Butter, I think I'll be shopping anywhere else.
Needless to say, I left my order and will do my best not to shop there in the future. Even when I pulled out a copy of their coupon policy (that was faxed to me back in March), I was told that's the "old" policy, but when I asked at the customer service counter, I was told they didn't have a copy of the policy on hand and that they didn't give copies of that to customers - it was for store use only.
So, if there are any bargain hunters on their way to Ultra - beware! Aside from their deals on Fisher Peanut Butter, I think I'll be shopping anywhere else.
Ugh, that sucks! You might want to double check this with corporate, though. Every once in a while I come across rogue store managers who differ from corporate policy "just because." I'm hoping that's the case here and Ultra isn't screwing us over.
Thanks, Amanda. I will. I was just blown away by the attitude, it was amazing.